Privacy Policy

Welcome to Dhruv Automates. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy.

1. What Data We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website.

• Personal Contact Information: Name, email address, phone number, and any other detail you share via our contact forms.
• Project Information: Details regarding your business, infrastructure, and automation needs provided during a consultation.
• Automatically Collected Information: We may automatically collect certain information when you visit, use or navigate the site via cookies or analytics tools (e.g., your IP address, browser and device characteristics, operating system).

2. How We Store and Use Your Data

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate project communication and deliver services to you.
• To send administrative information to you, such as service announcements, changes to our terms, and policies.

3. Absolute Disclaimer of Data Security Liability

Assumption of Risk: While we implement standard security measures to protect your personal information, no system is impenetrable. By using our website or services, you expressly acknowledge and agree that:

• You transmit personal information and data to us entirely at your own risk.
• Dhruv Automates accepts zero liability for any data breaches, hacks, unauthorized access, or loss of information.
• Under no circumstances shall we be held financially or legally responsible for any damages resulting from compromised data, stolen credentials, or third-party interceptions.

4. Sharing Your Data with Third Parties

We only share and disclose your information in the following situations:

• Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., email service providers, project management tools, analytics).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us optimize user experience and analyze website traffic. Depending on your jurisdiction (such as under GDPR or India's DPDP Act), a cookie consent banner may be presented to you upon your first visit. You can typically manage cookie preferences in your browser settings.

6. Your User Rights

Depending on where you reside, you may have the following rights regarding your data:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request that we correct or update your personal data if it is inaccurate.
• Right to Deletion: You have the right to request the erasure of your personal data.
• Right to Opt-Out: You can opt out of receiving marketing communications from us at any time.